1. We may collect your information in various ways.

We collect the information you provide us when you use our Services;

We collect information when you use our Services;

We collect information from third parties, such as our service providers, data providers, or partners;and

We collect information automatically.

2. We may collect information when you use our Services, including:

Name, address, and phone number, including email address, password, and related security questions, as applicable;

Vehicle profile, vehicle identification number, or other vehicle identifiers;

User profile, including preferences, language, or ID;

User feedback, including service ratings, comments, or problem descriptions;

Position and movement data relating to your vehicle, including time, position, or speed;

Destination data pertaining to your vehicle, including position, street address, or destination name;

Travel estimates, such as estimated travel time;

Calendar events, including event title, location, or start or end times;

Your contacts, including names, addresses, or phone numbers;

Notifications, including the recipient of the notification or their contact information;

Vehicle images, including 3-D images around your vehicle;

Environmental information, including weather conditions;

Analytics pertaining to your use of the Services, such as click events or app launch events;

Records of Services requested or purchased;

and

Other information you provide to us.

Some forms on our Services may require that you provide certain information to submit the form. You may choose not to provide information in those cases, but this may prevent you from being able to use certain features of our Services.

3. We may use the information you provide in a variety of ways, including:

Offer you Services;

Develop new Services;

Improve our Services, content, products, and offerings;

Notify you about changes to the Services;

Facilitate efficient transactions;

Create, maintain, and customize your account;

Respond to your requests, questions, or comments;

Communicate with you and others;

Provide you with customized content, targeted offers, and advertising;

Provide you with information, newsletters, and promotional materials;

Promote customer reviews and testimonials in marketing and advertising material;

For marketing research and other marketing and service-related purposes;

Address problems and review the usage and operations of our Services or business;

Protect the security and integrity of our Services and our business, including to detect fraud or illegal activities;

Enforce our legal agreements, terms, and other applicable policies;

Protect and defend our rights and property or the rights of third parties;

Analyze usage patterns and performance of our Services;

Evaluate advertisement interactions relating to our Services;

For internal business analysis or other business purposes consistent with our mission; and

Carry out other purposes that are disclosed to you and to which you consent. We may also use your information as otherwise described to you at the point of collection. If you provided your information for a job application, we may use that information for human resources, job placement, qualification, or other related purposes.

4. We may retain your personal information for our business purposes. We may retain and use your personal information in accordance with our records retention schedule, as required or permitted by law, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. We also retain your information as needed to provide Services to you and while you maintain an account with us.

5. We may share personal information for marketing purposes. We may share your personal information for marketing purposes. This includes sharing your information with our service providers, affiliates, dealers, or centres. You may opt out of the marketing emails or exercise rights under applicable laws.

6. We may use automatically-collected information for various purposes, including providing Services, analytics, and advertising. We use this automatically-collected information to:

Conduct analyses about our Services;

Associate the different devices you use;

Remember your browser or device;

Remember your preferences and interactions;

Deliver relevant advertisements or other content;

Market our Services to you;

Collect information about our Services; and

Log activity on our Services. We may use these technologies for providing our Services, security, authentication, analytics, product or service improvement, advertising, fraud detection, and other similar purposes. We may use local storage or similar technologies to store content information or preferences or to display advertising.

7. We may use analytics services provided by others. Our Services may use Adobe , Bing , Facebook Connect , Google Analytics , Google Audiences , Meta , LinkedIn , Pinterest , Snapchat , TikTok , Twitter , and others for audience measurement and analytics purposes. These analytics services may use cookies or similar technologies to collect information to help us analyze users and how they use our Services. The information collected by these technologies is used to assess how often you visit our Services, what pages you view when you visit our Services, and what other websites you visited before coming to our Services. Information generated by these services may be transmitted to and stored by these providers and they may use this information for purposes such as evaluating your use of our Services, compiling statistics reports on the website’s activity, and providing other services relating to website activity and other internet usage. You may review Google’s data privacy practices for Google Analytics and data privacy practices for Google Tag Manager . You may also review Google’s Privacy Policy and Terms of Service for more information. To opt out of being tracked by Google Analytics, you may download and install the Google Analytics Opt-out Browser Add-on . We may use Google reCAPTCHA on our Services, which checks whether our Services are being used by humans or bots. reCAPTCHA analyzes website visitor behavior based on various characteristics, including mouse movements, visit duration, IP address, and other information.

8. We may use advertising services provided by others. Our Services may use service providers and partners to serve advertisements on our behalf on our Services and across the internet, and to track and report on the performance of those advertisements. These service providers may include Adobe , Google Ads (formerly Google AdWords), Microsoft Advertising (formerly Bing Ads), Facebook , LinkedIn , Pinterest , Snapchat , Twitter , and others. These entities may use cookies or similar technologies to identify your device when you use our Services and interact with our electronic communications and ads and when you visit other online services. Data collected and maintained by such third-party ad providers will be subject to the privacy policies and legal terms of those providers.

9. We take measures to protect your personal information. We maintain some physical, electronic and procedural safeguards designed to protect personal information. However, we cannot guarantee that your personal information will not be lost, accessed without authorization, disclosed, altered or destroyed. Any information you provide to us is at your own risk.

10. You may contact us. If you have any questions about this privacy policy or our other information practices, please contact us at salesmanager@shamanusedcars.com or write: Shaman Used Cars, Metro Estate, 178, CST Road, Kolivery Village, MMRDA Area, Kalina, Santacruz East, Mumbai, Maharashtra 400098 . You may also call our Client Relations at +91-9619098689. Note: Customer telephone calls may be recorded to protect you and our staff.